If returned, shipping costs will not be refunded. Also, the cost of collection will be borne by the customer.
The return of defective products and incorrect shipments, making Chloe Sweet Home by shipping costs if the client communicates this within 24 hours after receipt of the goods, to the e-mail firstname.lastname@example.org or +34 986 28 38 23.
To make the refund, the product must be in perfect condition, in its original packaging, accessories or promotional gifts included where appropriate. After checking the condition of the goods, we will proceed to refund the amount according to the same method of payment at the time. To make the refund must present proof of sale / return next to the order.
They are excluded from the system back food items and drinks safety of our customers. Except product defect or error in the given order, in this case after necessary by producers and wineries checks if it is found the existence of a defect in the product is required to reimburse the amount of the returned goods or replacement of the same. For beverages presenting defect must return to the original cap.
For any incident related to the return of items in our store, please contact our customer service department via email: email@example.com, or phone +34 986 28 38 23.